At EPS we take your privacy seriously and are committed to protecting your personal data. We handle all information in a lawful, fair, and transparent way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains what information we collect, how we use it, and the steps we take to keep it safe.
What Personal Data We Collect
We only collect personal data that is necessary to deliver our training, consultancy, and related services. This may include:
- Names and email addresses of individuals who have requested information about EPS, or who have signed up to receive updates, training information, or resources
- Names, email addresses, and professional contact details of individuals we work with across sectors, including:
- Education settings and training providers
- Criminal justice services
- Local authorities and safeguarding partnerships
- Legal and related organisations
- Limited personal data relating to participants attending our training or consultancy activities. This is restricted to information that is necessary to deliver services effectively, ensure safeguarding, and support evaluation and improvement of our programmes
We ensure that any personal data collected is relevant, proportionate, and limited to what is necessary for the purposes for which it is processed.
How We Use Personal Data
We use personal data only for the following purposes:
- To provide information about our training, consultancy services, and related activities.
- To communicate with individuals, professionals, and organisations to arrange and deliver training sessions, consultancy work, events, or related services.
- To respond to enquiries and requests for information.
- To evaluate and improve the effectiveness and impact of our training and consultancy services.
We do not use personal data for marketing purposes unrelated to our services.
How We Store and Protect Personal Data
- Personal data is stored securely using appropriate technical and organisational measures, including secure electronic systems and password-protected platforms.
- Access to personal data is restricted to authorised personnel involved in delivering and supporting our training and consultancy services.
- We take reasonable steps to ensure that personal data is accurate, kept up to date, and only retained for as long as necessary for the purposes for which it was collected.
How Long We Keep Personal Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
- Contact details held for communications, such as mailing lists, are retained until an individual unsubscribes or requests removal.
- Other personal data is kept only for as long as required to deliver our training and consultancy services, meet legal or regulatory obligations, and support evaluation and reporting processes.
- We regularly review the personal data we hold and securely delete or anonymise it when it is no longer needed.
Sharing Personal Data
We do not sell, trade, or share personal data with third parties. Personal data will only be disclosed where this is required by law or necessary to meet our legal obligations.
Individual Rights
Under data protection law, individuals have the right to:
- Request access to the personal data we hold about them
- Request that inaccurate or incomplete data is corrected or updated
- Request the deletion of their personal data, where appropriate
- Withdraw consent at any time, where processing is based on consent
Requests can be made by contacting us using the details below. We will respond in accordance with applicable data protection laws.
Contact Details
If you have any questions about this policy or how we handle personal data, please contact:
EPS
Email: info@epathss.com